Terms of Service

1. Acceptance of Terms

By accessing, browsing, or placing an order through maisonsoletti.com, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. We reserve the right to modify these Terms at any time. Changes become effective upon posting to this page. Your continued use of the website constitutes acceptance of any modifications.

2. Products and Pricing

All products listed on our website are subject to availability. We make every effort to display accurate product descriptions, images, and pricing. However, we reserve the right to:

• Correct any errors in pricing or product descriptions at any time, even after an order has been placed.
• Limit quantities available for purchase.
• Refuse or cancel any order at our discretion, including orders that appear to be placed by dealers, resellers, or distributors.

Prices are displayed in Canadian Dollars (CAD) unless otherwise specified. Applicable taxes and duties will be calculated at checkout based on your shipping destination.

3. Orders and Payment

Placing an order through our website constitutes an offer to purchase. All orders are subject to acceptance and verification. We reserve the right to decline any order for any reason.

• Payment is required in full at the time of purchase.
• We accept major credit cards (Visa, Mastercard, American Express), PayPal, and bank wire transfers for high-value timepieces.
• For orders exceeding $10,000 CAD, additional identity verification may be required.
• You will receive an order confirmation email upon successful placement. This confirmation does not constitute acceptance; acceptance occurs when your order is shipped.

4. Shipping

Maison Soletti offers complimentary worldwide shipping on all orders. Please review our Shipping Policy for full details, including:

• Estimated delivery times by region.
• Fully insured shipping for all timepieces and luxury items.
• Signature required upon delivery for all orders.
• Customs duties and import taxes are the responsibility of the buyer for international orders, unless otherwise stated at checkout.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. Our return policy varies by product category:

Refunds will be processed to the original payment method within 5–10 business days of receiving the returned item. For full details, see our Returns & Exchanges page.

6. Authentication Guarantee

Every timepiece sold by Maison Soletti undergoes rigorous authentication by our team of certified horological experts. We guarantee the authenticity of every watch we sell. Each timepiece is accompanied by a Certificate of Authenticity. In the unlikely event that a product is found to be inauthentic, we will provide a full refund including all shipping costs, regardless of the time elapsed since purchase.

7. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, product descriptions, photography, and software — is the property of Maison Soletti or its content suppliers and is protected by Canadian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written consent. The Maison Soletti name, logo, and all related marks are trademarks of Maison Soletti.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Maison Soletti and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of our products. Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific product giving rise to the claim. This limitation applies regardless of whether the claim is based on contract, tort, strict liability, or any other legal theory.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida and the federal laws of the United States applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

10. Contact

If you have any questions about these Terms, please contact us: